Tuesday, November 9, 2010

Spot Light Job for Disabled Veterans

Working Warrior Initiative

Provides Disabled Veterans with Opportunities to Work and Enables Companies to Benefit from Highly-Skilled and Motivated Customer Support Teams

Vertex, a leading international Customer Management Outsourcing business with clients in the private and public sectors, announces that it has launched the Vertex Working Warriors Program. This initiative leverages the latest advances in technology and enables Vertex to provide clients with customer care support from highly qualified and skilled disabled veterans and/or their caregivers. This program is being delivered via a "work from home" setting, supporting veterans who may not be able to travel to work. Vertex has partnered with several well recognized state and national veteran organizations to create this unique program, designed to support the rich talent pool of former military personnel who have become disabled.
Services to be provided through the Working Warriors initiative include:

Customer Service Representatives (CSRs)

Technical Support Personnel

Energy Efficiency Advisors

Back Office Resources

Inbound and Outbound Sales Agents

Disaster Recovery and Business Continuity Resources

Essential Skills

•All Home-working agents will need to have the capability to work from their own home.

•Must have Broadband capability.

•No plans to relocate in a 12 month period.

Entry Criteria

A basic knowledge and ability to use a PC is key. All the product knowledge you require, will be provided in your first few weeks with the company. Individuals need to be performance focused and display a flexible attitude. Excellent call handling skills are required.

This is an ideal opportunity for someone wishing to develop his or her skills and experience.

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